Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eric ADKI

Eric ADKI

January 22, 2025

5  out of  5
rating by Eric ADKI
"I would like to express my heartfelt gratitude to Santha at Gina Lee - State Farm Insurance. Throughout life, we often meet remarkable individuals, and it’s important to acknowledge them. Santha went above and beyond by reaching out to me and providing valuable insights into the additional services offered by State Farm. She took the time to thoroughly explain the benefits of State Farm’s Supplemental Health Policy, ensuring I had a clear understanding. Furthermore, she followed up with additional information and resources that significantly influenced my decision to add the Supplemental Health Policy. I wholeheartedly recommend Gina Lee - State Farm Insurance to my family, friends, and colleagues. They are a truly exceptional insurance agency that you can trust!"
We responded:
"Dear Eric, Thank you so much for taking the time to share your wonderful experience with Santha at Gina Lee - State Farm Insurance! We are thrilled to hear that she was able to provide you with the insights and support you needed regarding the Supplemental Health Policy. At our agency, we strive to go above and beyond for our clients, and it’s rewarding to know that Santha’s dedication made a positive impact on your decision. Your recommendation means the world to us, and we truly appreciate your trust in our team. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Warm regards, Gina Lee - State Farm Insurance "
Profile photo of Thomas Dill

Thomas Dill

January 20, 2025

5  out of  5
rating by Thomas Dill
"I have been working with Gina Lee and her Associates since she started her practice. I guess that would be the late ‘70’s or early 1980’s. She and everyone of her associates have always been professional and accessible. Santha contacted me today to touch base and to be sure I was being well taken care of and that any potential financial exposure I might have was addressed. She was polite, professional and knowledgeable. I gladly recommend Santha as part of Gina’ team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of GERALD JAMES

GERALD JAMES

January 15, 2025

5  out of  5
rating by GERALD JAMES
"Wendy James provided our non-profit organization the best customer service experience ever! Our team will be recommending (Wendy from State Farm) to all of our business colleagues for their insurance needs. Thank you Wendy!"
We responded:
"Dear Gerald, Thank you so much for your kind words! We're thrilled to hear that Wendy James provided your non-profit organization with such exceptional customer service. At State Farm, we strive to ensure our clients receive the best support possible, and it’s wonderful to know that Wendy made a positive impact. We appreciate your recommendation and look forward to continuing to serve you and your business colleagues in the future! Gina"
Profile photo of Bill Harlow

Bill Harlow

January 9, 2025

5  out of  5
rating by Bill Harlow
"Every time I’ve needed to reach out for service they’ve always been prompt, thorough, and professional. Wendy has been a rock star!"
We responded:
"Dear Mr. Harlow, Thank you so much for your kind words! We're thrilled to hear that you've consistently had a positive experience with our service team. Wendy truly is a rock star, and we’re glad to know her efforts have made a difference for you. We appreciate your support and look forward to assisting you again in the future! Best regards, Gina"
Profile photo of Pam Teel

Pam Teel

January 9, 2025

5  out of  5
rating by Pam Teel
"Wendy was so very helpful! She spent a lot of time making sure all my questions were answered and I got the best value for all my insurance needs."
We responded:
"Dear Pam, Thank you for taking the time to share your experience! We're delighted to hear that Wendy provided you with such helpful and thorough assistance. She truly goes above and beyond to ensure our clients find the best value for their insurance needs. We appreciate your feedback and look forward to serving you again! Best, Gina"
Profile photo of allan herring

allan herring

January 9, 2025

5  out of  5
rating by allan herring
"I contacted Gina Lee’s office and Santha answered. I apprised her of my situation. She replied with knowledge and professionalism on how to handle my challenges . What sold me was she actually did what she said she would . My family and I are 20 plus years State Farm policy holders. This day and age loyalty must mean something. To the point I am considering moving all my policies to Gina’s office. Thanks again Santha."
We responded:
"Dear Allan, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Santha provided you with the knowledgeable and professional support you were looking for. Our team strives to deliver exceptional service, and it's wonderful to know that Santha not only addressed your concerns but also followed through on her promises. We truly value your loyalty as a long-time State Farm policyholder, and it means a lot to us that you are considering moving all your policies to Gina's office. We are committed to providing our clients with the best possible service and support, and we look forward to continuing to assist you and your family. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for your kind words! Best regards, Gina "
Profile photo of Taneisha Harrison

Taneisha Harrison

January 8, 2025

5  out of  5
rating by Taneisha Harrison
"Wendy did a wonderful job with assisting me with all the help that I need. Thank you again."
We responded:
"Dear Taneisha, Thank you so much for your kind words! We’re thrilled to hear that Wendy was able to assist you effectively and provide the help you needed. Our team is dedicated to ensuring our clients receive the best service possible, and it's always rewarding to know that we’ve made a positive impact. If you need any further assistance in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again! Best regards, Gina"
Profile photo of Christina James

Christina James

December 30, 2024

5  out of  5
rating by Christina James
"Agent Wendy was awesome she knew all the information and was great at finding the right quote and coverage for my apartment. Thank you"
We responded:
"Dear Christina, Thank you so much for your kind words! We're thrilled to hear that Wendy was able to assist you in finding the right quote and coverage for your apartment. It is wonderful to know that Wendy made a positive impact on your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for your feedback! Gina"
Profile photo of Jenny

Jenny

December 30, 2024

5  out of  5
rating by Jenny
"I've had renters insurance with them for years and when I finally got a new car and wanted to add that to my policy with State Farm Santha was very helpful and got me setup with a policy in 20 minutes! She was great explaining my options and what each part of the policy was for and very friendly throughout."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Santha was able to assist you efficiently with your new car insurance and that you found her explanations helpful. Providing excellent service is our top priority, and it’s wonderful to know that your experience reflected that. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. Safe driving!"
Profile photo of tsegaye mola

tsegaye mola

December 19, 2024

5  out of  5
rating by tsegaye mola
"Agent wendy knows how to explain things that helped me accept the additional insurance offer, and she is so patient & polite. Thank you Wendy!"
We responded:
"Tsegaye, Thank you for taking the time to write this wonderful review. Cindy is my office manager and great asset to our team. We always here to help with your insurance and/or financial services needs. Gina"
Profile photo of GK Henderson

GK Henderson

December 17, 2024

5  out of  5
rating by GK Henderson
"Wendy James has again stepped up and save the day. It truly amazes me the time and energy she puts into explaining and helping us understand our coverages what we need to do to improve our Insurance options. Wendy carefully assesses our household, assets and business needs. By ensuring that we are aware of all of the Statefarm products and options that can be or are currently available to our family. I highly recommend Wendy because we require a significant amount of service from our agents and she once again rose to the occasion and did not hesitate to spend well over an hour making sure we had everything covered."
We responded:
"Dear GK Henderson, Thank you so much for your fantastic review! We are delighted to hear about your positive experience with Wendy. Her dedication to providing thorough explanations and personalized assessments truly sets her apart, and it’s wonderful to know that she has consistently gone above and beyond to meet your needs. Your trust in her expertise is greatly appreciated, and we’re thrilled that she was able to spend the time necessary to ensure you and your family are fully informed about your coverage options. We will be sure to pass along your kind words to her! Thank you for highly recommending Wendy and our team. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help! Best regards, Gina"
Profile photo of Joanne Stefanick

Joanne Stefanick

December 4, 2024

5  out of  5
rating by Joanne Stefanick
"I needed to unlock my password and get out of a loop. Wendy spent a VERY long time helping me till we got everything squared away. She was very patient while I set up the app and a new login."
Profile photo of Our Life

Our Life

December 4, 2024

5  out of  5
rating by Our Life
"📑📑📑📝📝📝✍🏽✍🏽✍🏽👩🏻‍💻👩🏻‍💻😊 ⭐️⭐️⭐️⭐️⭐️ We had an outstanding experience with our State Farm agent Wendy James! She went above and beyond, staying late on a Friday evening (until 6:56 PM!) to issue new home and auto policies for us. Her dedication and patience were truly impressive. She walked us through every detail of the coverage options, thoroughly explaining the benefits, limitations, and alternatives to ensure we made informed decisions that best suited our needs. She even discussed additional coverage options for our household, showing her genuine care for our overall protection. Her professionalism, knowledge, and commitment to customer service were top-notch. If you’re looking for an agent who truly puts in the effort for her clients, look no further. Highly recommend!"
We responded:
"Thank you so much for taking the time to share your wonderful experience with my agency team! I am thrilled to hear that she went above and beyond to assist you, especially by staying late to ensure all your home and auto policies were in place. Your kind words about her dedication, professionalism, and thoroughness mean a lot to us. It's our priority to ensure our clients feel informed and confident in their coverage options, and we are glad to hear that she was able to provide that for you. We truly appreciate your recommendation and look forward to continuing to serve you and your insurance needs. If you have any further questions or need assistance in the future, please don’t hesitate to reach out! Best regards, Gina"
Profile photo of Jeff Cutts

Jeff Cutts

November 6, 2024

5  out of  5
rating by Jeff Cutts
""I recently switched to Stat Farm for my car insurance, and I couldn't be happier with my decision! The process of getting a quote was straightforward and quick. Wendy was incredibly helpful and knowledgeable, answering all my questions with patience. I appreciated the transparency in their pricing and the various discounts available, which helped me save a good amount on my premium."
We responded:
"Jeff, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Regards, Gina"
Profile photo of Patty

Patty

October 21, 2024

5  out of  5
rating by Patty
"Wendy was very helpful. I needed renter's insurance and she made the process easy."
We responded:
"Patty, Thank you so much for your kind words! We’re thrilled to hear that Wendy was able to assist you with your renter's insurance and made the process smooth for you. Your satisfaction is our priority, and we appreciate your feedback. If you need any further assistance, don't hesitate to reach out. Have a great day! Gina"
Profile photo of Maria Pereira

Maria Pereira

October 21, 2024

5  out of  5
rating by Maria Pereira
"Wendy is amazing! I would give her 10 stars if I could. She was so thorough and explained bundling my first home and auto insurance step by step. I felt confident I was getting best deal!"
We responded:
"Maria, Thank you for your fantastic review! We’re so glad to hear that Wendy provided you with thorough and detailed assistance while bundling your home and auto insurance. Your confidence in the process is exactly what we aim for! We truly appreciate your support and would happily give Wendy those extra stars if we could. If you have any more questions or need further assistance, feel free to reach out. Thank you for your business. Gina"
Profile photo of Danielle X

Danielle X

September 24, 2024

5  out of  5
rating by Danielle X
"Wendy is great! She made the process of switching insurance easy. She is excellent at follow through. She works hard for you. Got a competitive deal with excellent coverage. Highly recommend."
We responded:
"Danielle, Thank you for sharing your positive experience with Wendy! It's great to hear that she was able to make the process of switching insurance easy for you. Her excellent follow-through and dedication to helping you is truly commendable. Obtaining a competitive deal with excellent coverage is definitely a win-win situation. Thank you for recommending Wendy's services – She is a valuable asset to our agency. Gina"
Profile photo of Purvi Mazumdar

Purvi Mazumdar

September 12, 2024

5  out of  5
rating by Purvi Mazumdar
"Wendy is amazing. Very helpful and knowledgeable."
We responded:
"Purvi, Thank you for the 5-star review. We think Wendy is amazing too! We appreciate your business, and we are look forward to helping you and your family with all of your insurance needs. Regards, Gina"
Profile photo of F. Lee Fisch

F. Lee Fisch

August 31, 2024

5  out of  5
rating by F. Lee Fisch
"Wendy was knowledgeable, informative and helpful. Wendy and the State Farm office of Gina Lee in Falls Church, VA are the best. I am so glad that I am working with them."
We responded:
"Mr. Fisch, Thank you for your wonderful review of Wendy and the State Farm office of Gina Lee in Falls Church, VA! We're thrilled to hear that Wendy provided you with knowledgeable, informative, and helpful service. It's great to know that you are happy with your decision to work with us. We will make sure to pass along your kind words to Wendy and our team at Gina Lee's office. If you ever need any further assistance, please don't hesitate to reach out. Thank you again for your support! Gina"
Profile photo of Miles Maddox

Miles Maddox

August 28, 2024

5  out of  5
rating by Miles Maddox
"Wendy was very helpful in bundling my home and car insurance. Quick, responsive, and great customer service!"
We responded:
"Miles, We love 5-star reviews!! Thank you for taking the time to leave us a positive review! We're thrilled to hear that Wendy provided you with quick, responsive, and great customer service while bundling your home and car insurance. We're proud to have Wendy as part of our team, and we'll make sure to pass along your kind words to her. If you need any further assistance in the future, please don't hesitate to reach out. We appreciate your business!"
Profile photo of Laly Valderrama

Laly Valderrama

August 23, 2024

5  out of  5
rating by Laly Valderrama
"Muchisimas graCIAS sARAH tURCIOS por tu siempre muy Profesional atencion, paciencia, bonita dispocision. siempre, con muy - muy buena voluntad para ayudarme, y la gran confianza que inspiras, Muchas Gracias, Adelaida Valderrama*."
We responded:
"¡Hola Adelaida! ¡Muchísimas gracias por tu amable reseña! Nos alegra mucho saber que Sarah Turcios siempre te brindó una atención muy profesional, paciencia y una disposición bonita. Es genial saber que siempre estuvo dispuesta a ayudarte con gran voluntad y te inspiró confianza. Transmitiremos tus palabras de agradecimiento a Sarah. Si tienes alguna otra pregunta o necesitas más ayuda, no dudes en comunicarte con nosotros. Agradecemos tu apoyo y ¡muchas gracias por elegir nuestros servicios! Saludos cordiales, Gina"
Profile photo of Andres

Andres

August 23, 2024

5  out of  5
rating by Andres
"Cindy was very nice and she help me a lot."
We responded:
"Hello Andres, Thank you for your 5-star review. Cindy, our office manager, is amazing. Cindy is knowledgeable, and always ready to help. We are looking forward to helping you with all of your insurance needs. Gina"
Profile photo of Ryan Mullins

Ryan Mullins

August 22, 2024

5  out of  5
rating by Ryan Mullins
"Santha was amazing! She helped me find the best rates and an absolute delight! I can’t recommend her enough, to anyone that wants to actually feel like they aren’t just another sell and wants a person that will actually do the best for you and your situation then Santa is the one! Thank you so much!"
We responded:
"Hi there! Thank you for sharing your positive experience with Santha! It sounds like she provided excellent service and went above and beyond to find the best rates for you. We appreciate your recommendation and are glad to hear that Santha made you feel valued and prioritized your needs. We'll be sure to pass along your kind words to her. If you have any more questions or need further assistance, feel free to ask. Thank you for using our service! Best regards, Gina"
Profile photo of Hector Matute Cantillano

Hector Matute Cantillano

August 21, 2024

5  out of  5
rating by Hector Matute Cantillano
"Cindy Turcios was very professional. She listened carefully to our needs and helped us find exactly what we were looking for."
We responded:
"Hi Hector, Thank you for leaving a positive review for Cindy Turcios! We're thrilled to hear that she provided professional service and took the time to understand your needs. It's great to know that she was able to assist you in finding exactly what you were looking for. We'll make sure to pass along your feedback to Cindy. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your support and thank you for choosing our service! Regards, Gina"
Profile photo of Marlen Castellanos

Marlen Castellanos

August 21, 2024

5  out of  5
rating by Marlen Castellanos
"Me gustó mucho la atención al cliente que me brindó la señorita Cindy, ella fue muy amable y muy eficiente respondiendo todas mis dudas y preguntas."
We responded:
"¡Hola! ¡Muchas gracias por dejarnos una reseña positiva! Nos alegra mucho saber que disfrutaste de la atención al cliente que te brindó la señorita Cindy. Es genial saber que fue amable y eficiente al responder todas tus dudas y preguntas. Transmitiremos tus comentarios a Cindy. Si tienes alguna otra pregunta o necesitas más ayuda, no dudes en comunicarte con nosotros. Agradecemos tu apoyo y ¡gracias por elegir nuestro servicio! Saludos cordiales, Gina"