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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chet Bdr. Budhathoki

Chet Bdr. Budhathoki

July 8, 2026

5  out of  5
rating by Chet Bdr. Budhathoki
"Highly recommended"
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear you highly recommend us. If there’s anything we can do to make your next visit even better, please don’t hesitate to reach out."
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Kelly Torres

July 4, 2026

5  out of  5
rating by Kelly Torres
"We’re new to State Farm, and our first experience has been great thanks to Cindy. She was incredibly helpful and took the time to clearly explain all of our car insurance options. As new customers, we had plenty of questions, and she answered every single one with patience and clarity. Cindy gave us all the information we needed to confidently choose the right plan for our cars. Excellent service from both Cindy and State Farm — a great start to being with them."
We responded:
"Hi Kelly,

Thank you so much for your 5-star review! We’re thrilled to hear that your first experience with State Farm was such a great one. Cindy will be very happy to know that her time, patience, and clear explanations helped you feel confident in choosing the right car insurance options. We truly appreciate your trust as new customers—welcome to State Farm, and we look forward to serving you!"
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Sierra Fenech

June 30, 2026

5  out of  5
rating by Sierra Fenech
"Highly recommend !"
We responded:
"Hello Sierra,

Thank you for your kind review of State Farm Agent Gina Lee’s Team. We appreciate it!
"
Profile photo of Maria Uribe

Maria Uribe

June 30, 2026

5  out of  5
rating by Maria Uribe
"Had a great experience with the agency, would recommend them to my family and friends! All my questions were addressed and i feel heard in my concerns."
We responded:
"Maria,

Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Gina Lee’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Tavian Groves

June 29, 2026

5  out of  5
rating by Tavian Groves
"Absolutely loved the team. Everyone was willing to help me find the right coverage for my auto and even got me a Life insurance policy! If I could give 10 stars I would."
We responded:
"Tavian,

Thank you for your 5-star review. Thank you for purchasing you auto and life insurance from our office.

We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Gina Lee’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Falls Church."
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Nohemi Reyes

June 29, 2026

5  out of  5
rating by Nohemi Reyes
"Cindy fue muy amable y me ayudó en todo lo que necesitaba"
We responded:
"Gracias por su reseña de cinco estrellas. Agradecemos sus comentarios y nos complace saber que tuvo una experiencia positiva con el equipo de Gina Lee, agente de State Farm. Si tiene más preguntas o necesita ayuda, no dude en comunicarse con nosotros aquí en Falls Church. "
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Bon Mottola

June 29, 2026

5  out of  5
rating by Bon Mottola
"Had the easiest and best phone experience with Sarah from State Farm. She answered all my questions thoroughly and was so helpful. I would recommend this firm to all my friends!"
We responded:
"Thank you for the amazing review, Bon! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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LynnA Giordano

April 2, 2026

5  out of  5
rating by LynnA Giordano
"Cindy was wonderful! Very knowledgeable and courteous. She listened to me carefully and met all my insurance needs. I would recommend this agency to everyone."
We responded:
"Lynn,

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Cindy provided you with knowledgeable and courteous service, and that she was attentive to your needs. Your recommendation means a lot to us. We're here anytime you need assistance!"
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Prince

April 1, 2026

5  out of  5
rating by Prince
"The staff were professional and delivered great service. Selecting State Farm helped me save a lot of money on my family’s auto insurance."
We responded:
"Thank you for the amazing review, Prince! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.

Warm Regards,
Gina, Cindy, Karen, Sarah and Sandra"
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Robert Joyce

February 26, 2026

5  out of  5
rating by Robert Joyce
"Cindy Turcios helped me save a lot of money!! She reviewd the SF quote with me and made sure I understood what my coverage was going to be. She also walked me through the process of switching Ins companies which made the switch easy and painless. I would recomend her to all my friends and family."
We responded:
"Thank you so much for your fantastic review! We’re delighted to hear that Cindy Turcios was able to help you save money and made the entire process clear and easy to understand. It’s wonderful to know that she guided you smoothly through switching insurance companies. Your recommendation means the world to us, and we truly appreciate you trusting Cindy and our team with your coverage. We look forward to serving you and your loved ones for years to come!"
Profile photo of Key

Key

February 20, 2026

5  out of  5
rating by Key
"Cindy was super helpful and patient with me. She saved me tons of money and I'm so grateful for her. Thank you, Cindy! State Farm, give Cindy a raise!!!!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Cindy was so helpful and patient, and that she was able to save you a significant amount of money. We’ll be sure to pass along your kind words to Cindy—she truly deserves the recognition! Your gratitude means a lot to us, and we’re grateful to have you as part of the State Farm family. Thanks again!"
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bhavanabracelets

February 16, 2026

5  out of  5
rating by bhavanabracelets
"Our family has been working with Gina Lee’s State Farm team for many years. Once again we received prompt professional advice to update our coverage. Thanks especially to Karen Turcios!"
We responded:
"Thank you so much for your kind words and continued trust in Gina Lee’s State Farm team! We’re delighted to hear that Karen Turcios and the entire team provided you with prompt and professional service to update your coverage. It’s always our pleasure to support your family’s insurance needs. We truly appreciate your loyalty and look forward to serving you for many more years to come!"
Profile photo of Jay Johnson

Jay Johnson

February 4, 2026

5  out of  5
rating by Jay Johnson
"Cindy,
Was very helpful and knowledgeable about the things I needed. It may switch easily and quickly."
We responded:
"Jay,

We are so glad that Cindy made switching so quick and easy. Please continue to reach out to the Gina Lee Insurance Agency if you need anything.

Regards,
Gina, Cindy, Karen, Sarah & Sandra"
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jessica sarazu

February 3, 2026

5  out of  5
rating by jessica sarazu
"Cindy was very kind , a professional!!"
We responded:
"Jessica,

Thank you so much for the wonderful review! We really appreciate your kind words. Cindy and the whole team are here to help with all of your insurance needs.

If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Gina Lee’s Team—we are always here to help! "
Profile photo of Rowell Peliño

Rowell Peliño

January 30, 2026

5  out of  5
rating by Rowell Peliño
"Cindy was very accommodating and helpful and it was a quick process."
We responded:
"Thank you for highlighting our service & for your kind words, Rowell! We're thrilled to hear that our staff were accommodating and that the process was quick and smooth for you. We appreciate your feedback and look forward to serving you again! – Gina Lee - State Farm Insurance Agent"
Profile photo of Shakori Wallace

Shakori Wallace

January 8, 2026

5  out of  5
rating by Shakori Wallace
"She helped me so much! I would recommend her to anyone!! - Reggie"
We responded:
"Thank you for taking the time to share your thoughts and your kind words Reggie! We’re glad to know you’re satisfied with the service at our State Farm office. I'm thrilled to hear that we could help you. Your recommendation means a lot to us! If you ever need anything else, don't hesitate to reach out."
Profile photo of Selva P

Selva P

December 4, 2025

5  out of  5
rating by Selva P
"Cindy was extremely helpful in completing my rental insurance! She explained everything clearly, responded quickly to all my questions, and made the entire process smooth and stress-free. I really appreciate her professionalism, patience, and friendly approach. If you need rental insurance support, Cindy is the best person to work with. Highly recommend!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Cindy provided you with such exceptional service throughout your rental insurance process. It's great to know that her clear explanations, prompt responses, and friendly, professional approach made everything smooth and stress-free for you. We truly appreciate your kind words and recommendation. We'll be sure to share your praise with Cindy—she'll be delighted to know her efforts made a positive impact. If you ever need any further assistance, please don't hesitate to reach out!"
Profile photo of Tiffany Lockhart

Tiffany Lockhart

November 18, 2025

5  out of  5
rating by Tiffany Lockhart
"I requested a quote online and Cindy reached out quickly. She was very helpful and found the best rate for me and my family. Highly recommend working with her"
We responded:
"Tiffany,

Thank you so much for your kind words! We're thrilled to hear that Cindy was able to assist you quickly and find the best rate for you and your family. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!

Gina, Cindy, Karen, & Sandra"
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S. Syed

November 18, 2025

5  out of  5
rating by S. Syed
"I have been with Gina Lee since I have my car back in 2008. Since then I have added two other cars and a home. Yesterday Karen Turcios helped me with adding a third car and driver to my policy. She was very professional over the phone and did not delay in getting the paperwork processed that I submitted. She communicated and confirmed actions taken via email at every step. I have worked professionally for over 20 years in user-experience and understand customer service challenges and Ms. Turcios made it a positive experience. As far as the State Farm Insurance company I have not used many of their value-added services for customers but it great to know they are available to me. Being in technology, I appreciate the clean and online interface with the web offerings."
We responded:
"Thank you so much for your thoughtful and detailed review! We’re honored to have had the privilege of serving you and your family since 2008. It’s wonderful to hear that Karen Turcios provided you with professional, efficient, and clear support throughout the process of adding your third car and driver to your policy. Your background in user experience makes your positive feedback especially meaningful to us, as we strive to make every customer interaction seamless and satisfying. We’re also glad you appreciate the convenience of our online tools and the value-added services we offer. Please don’t hesitate to reach out if there’s anything else we can assist you with in the future!"
Profile photo of DONNA BACON

DONNA BACON

November 6, 2025

5  out of  5
rating by DONNA BACON
"Cindy Turcios was very nice and helpful with getting me a new policy for my car and rental insurance.I would recommend her to my family and friends."
We responded:
"Thank you for reviewing our State Farm office! We give a small token of appreciation to all referrals so, please make sure that they mention your name. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Peitao Peng

October 15, 2025

5  out of  5
rating by Peitao Peng
"The insurance service provided by Mrs. Cindy Turcio is very professional and highly efficient, I would like to extend my gratitude to her and recommend her to my friends."
We responded:
"Peitao,

Thank you so much for your kind words! We're thrilled to hear that Cindy provided you with professional and efficient service. Your recommendation means a lot to us, and we truly appreciate your gratitude. If you or your friends ever need assistance in the future, we're here to help!"
Profile photo of brieona booker

brieona booker

October 15, 2025

5  out of  5
rating by brieona booker
"Cindy turcios was wonderful, i was switching from another insurance to State Farm and she made sure i had everything i wanted and gave me the best price i could get. Even switched deductible amounts a few times and she didn't complain about it. Saved a good amount of money by switching to State Farm. Thank you"
We responded:
"Brieona,

We are so grateful to your 5-star review.

We appreciate your business and look forward to helping you with all of your insurance needs."
Profile photo of Eva Pierce

Eva Pierce

October 10, 2025

5  out of  5
rating by Eva Pierce
"Searching for new insurance went through Gina Lee at this location and the entire call took 17 minutes to get everything processed l, all electronic documents signed, and online account accessed . Very easy and efficient great experience."
We responded:
"Eva,

Thank you so much for your kind words! We're thrilled to hear that we provided you with a quick, easy, and efficient experience. We strive to make the insurance process as smooth as possible, and your feedback means a lot to us. If you ever need assistance in the future, don’t hesitate to reach out!

Gina, Cindy & Karen"
Profile photo of Francie S.

Francie S.

October 4, 2025

5  out of  5
rating by Francie S.
"Very helpful and efficient for my insurance needs. Highly recommended."
We responded:
"Francie,

Thank you so much for your kind words! We're thrilled to hear that you found our service helpful and efficient for your insurance needs. Your recommendation means a lot to us. If you ever need assistance again, we're here to help!

Gina, Cindy, Karen & Mary"
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Alexis

October 3, 2025

5  out of  5
rating by Alexis
"Muy amable y muy detallista con respecto a la información de mi cobertura de seguros gracias por todo la información muy agradecido señorita cindy Turcios...."
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra saber que la atención y la información proporcionada por la señorita Cindy Turcios fueron de tu agrado. Estamos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nosotros!"